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© Copyright 2009 Z Model
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© Copyright 2009 Z Model
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FAQ
What is a 3D printer / rapid prototyper?
A 3D printer is a machine that builds with a fine powder of polymer plaster mix making complex parts using data from 3D-modelling software. Prototype designs that once had to be milled or moulded by hand can now be "printed" in a matter of hours.
For a video on the 3D Printing process
For a quote, please provide any 3D file of the following formats.
3DM, .STL, .PLY, .OBJ, .DXF, .3DS, .ZPR, .WRL, .DWG
please provide any 2D file in the following formats.
PDF, .CDR
Delivery - time frame and what does it cost?
Shipping options are determined/quoted/estimated on receipt of order.
We do also ship internationally.
Refund/exchange policy?
As Z Model pieces are considered customized art pieces, they are non-refundable items; however, damage in shipping, and any refunds or exchanges will be done on a case-by-case basis.
Colour - what's possible?
All colours are possible. They are rendered in the best quality and render possible. We will do our best to translate them as close your file data as possible.
Size - what's possible?
We don't restrict with a limitation on size.
Order - how do I do this?
Direct Bank Deposit:
Please use reference number supplied, or business name as invoiced as reference with direct bank deposit, this will ensure quick and accurate identification.
Orders:
50% Deposit is required with quote acceptance. (Please note; a delay in deposit could result in an unavoidable reset of job time allocation)
Balance will be due on completion.
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